Enterprise Conversation Intelligence
Generate actionable customer insights & improve lifetime loyalty.
Lobos ai uses next generation machine learning techniques to extract customer needs, emotions, and frustrations from every conversation at scale.
Understand Customer Needs
Lobos ai enables customer service organizations to become the Voice of the Customer by extracting customer context from every conversation, equiping them with the data needed improve customer experiences across all engagement channels.
Automate Customer Insights
Set it up once, and you're good to go.
For each conversation transcript you send us, we'll provide you with a summary on why the customer called and how your rep handled it.
We'll identify anomalies in customer behaviors which enable first responders in your organization to act.
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Public relations crisis
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