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Our Features

We'll help you understand your customers better. 

Full API integration

Our API allows you to ingest transcripts metadata into our intelligence engine. 

Automate Conversion Insights

For each conversation transcript sent to us, we'll provide a summary on why the customer called and how your rep handled it. 

Insights Dashboard

Our insights dashboard will give you visibility into high level trends in customer behaviors.

Anomaly Detection 

We'll identify trending anomalies in customer conversations which enable first responders to act.

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